Frequently Asked Questions
What is Online Ed?
What is Online Training?
What are the system requirements to run an online
course?
How do I order an online training subscription?
Can anyone take an online course?
Where do classes take place?
When does my class meet?
Will I need to buy and learn to use complicated
software?
How much time do I get to complete a course?
Do I need to buy a textbook?
Who will help me if I run into a technical problem?
Do I get any kind of credit for taking these courses?
Are the your courses accredited for tuition reimbursement
programs?
Do I need to download a plug-in?
Will there be more courses available in the future?
Can your courses run on Web TV?
What is a skill assessment?
What can I do to improve my scores?
How do I see my scores?
How do I take a course?
Can I return directly to my last page completed
the next time?
What do I need to do to get full course completion
credit?
Where do I get the student guide?
Can I run the courses on a Mac?
Can I access your courses from AOL?
What makes these online courses high quality?
What is Online Ed?
Online Ed is an SK Max company providing the finest online
e-learning on the market today. SK Max and Online Ed are both
owned and operated by Scott and Kristi Sampson. You may contact us
at learn@Online Ed.com.
Feel free to contact us for any reason.
TOP
What is Online Training?
Online Training is an incredible, effective, Internet-based training
solution offered by Online Ed. These online learning subscriptions
are perfect for training in your home, your office or remote locations.
In fact, Online Ed's online courses are available in any location
where you have Internet access.
TOP
What are the system requirements to run an online
course?
Generally the courses at a minimum require a 486 PC, 33MHz, 8MB RAM,
Windows 95, VGA display with 256 colors. Students are now required
to have a 32-bit windows operating system such as Windows 9x, Me,
NT 4.0, Windows 2000 or XP.
Some Mac operating systems will also have problems with certain courses
unless Virtual PC or other Windows simulation program is used. E-mail
us for details.
TOP
How do I order an online training subscription?
Simply follow the BUY link at the bottom of the course listing to
the our secure servers and follow the online ordering instructions.
Once the order is submitted and the payment is processed, Online Ed
will notify you with a Student ID, Password and Login Instructions.
This generally takes place immediately.
TOP
Can anyone take an online course?
Our online training courses are open to anyone with Internet access,
anywhere in the world.
TOP
Where do classes take place?
Online Ed's online training courses take place wherever your computer
is: at home, at work, on the road -- anywhere you can connect to the
Internet.
TOP
When does my class meet?
Technically there are no class times. You can log onto the system
whenever it is convenient for you, at any time, day or night, to take
a course, or just part of a course. You don't have to be online at
a set time of day.
TOP
Will I need to buy and learn to use complicated
software?
These courses are completely web-based. There is no additional software
that you need to buy. The courses are designed for online learning
and allow anyone with even basic computer skills to be taking courses
in minutes.
TOP
How much time do I get to complete a course?
Start with any course you want to start with, and take as long as
you need to complete the course. You may also complete the course
as quickly as you want to also, or skip sections of courses where
you are already proficient.
TOP
Do I need to buy a textbook?
There are no books to buy, and no classes to attend.
TOP
Who will help me if I run into a technical problem?
Please contact us immediately with all technical problems related
to the online training. In addition, Online Ed has put together
some great resource links and an Online Discussion Forum to help you
find answers to any technical questions you might have about the course
content.
Our extensive online resources can quickly resolve most situations
that come up. If you can't find what you need online, please don't
hesitate to ask us for help. We want to do everything possible to
ensure that your training experience is a positive one.
TOP
Do I get any kind of credit for taking these courses?
You can receive CEU's - Continuing Education Units - for every course
you complete through Online Ed's library. All our courses now offer
you the opportunity to earn Continuing Education Units from accredited
universities for successfully completing any of Online Ed's courses.
CEUs are currently awarded by both Ohio University and Otterbein College,
also in Ohio. You can also receive a Certificate of Completion for
every course you complete to show your employer (or future employer)
the steps you are taking to improve your skills.
TOP
Are the your courses accredited for tuition reimbursement
programs?
Similar to many classroom training providers throughout the U.S.,
our training partner, is a member of the Microsoft Independent Courseware
Vendor Program (ICV) which means they are permitted to produce courses
to be reviewed for the coveted Microsoft Certified Professional Approved
Study Guide and the Microsoft Office User Specialist (MOS) logos.
Some companies recognize this, and some do not.
Strict courseware development guidelines are published by Microsoft
and must be followed by ICV members when producing courses to have
any chance of receiving the logos. Once a course is finished it must
also pass a complete review by Microsoft before any logo is granted.
Courses containing either logo are your assurance that Microsoft has
reviewed and approved the quality of the content in the course.
The Microsoft Certified Professional Approved Study Guide and MOS
programs were developed to offer individuals a quality alternative
to prepare for the various Microsoft certification programs. Everyone
cannot afford the time and cost of attending instructor-led courses
to prepare for the various certifications. By offering an alternative,
Microsoft has given more individuals the opportunity to receive the
many benefits of being certified.
Our training partner currently provides a complete set of courses
to help individuals prepare for many certifications, including the
Microsoft Certified Systems Engineer (MCSE), Microsoft Office User
Specialist (MOS) certification, CompTIA's A+ Certificaion, and others.
As the largest provider of these courses in real-time through the
Internet at extremely attractive subscription pricing, Online Ed
sets new standards of excellence in the training world.
With these valuable credentials, employers can be assured that their
employees are receiving a high-quality, instructionally sound online
training product that not only enhances professional and personal
growth, but also stimulates job satisfaction.
TOP
Do I need to download a plug-in?
All courses may be taken without a plug-in; however, for enhanced
interaction within a course, it is recommended to download and install
the Macromedia Shockwave and Authorware plug-ins first.
TOP
Will there be more courses available in the future?
New courses are being added all the time. As these courses are added,
many are added to existing subscriptions and packs automatically,
at no additional cost to the student whatsoever.
TOP
Can your courses run on Web TV?
Online Ed's courses should run normally on any web-TV system that
support JavaScript. However, the simulations within the courses will
not work.
TOP
What is a skill assessment?
Each course includes a 30-question Skill Assessment, which evaluates
your knowledge of the course material. The Skill Assessment can be
used for pre and post-testing. Both your first and best scores are
recorded for your viewing. While you may EXIT the Skill Assessment
at any time, you must complete it at one sitting to receive a score.
TOP
What can I do to improve my scores?
Once you have completed a Unit within a Course, go back and re-answer
every question in that Unit. Your improved score for that Unit will
then be recorded.
TOP
How do I see my scores?
Both Skill Assessment scores and Course scores are available through
the Skill Assessment screen, which you access from the Navigation
Bar.
TOP
How do I take a course?
After your subscription is set up, a link to our login web site will
be e-mailed to you. Click on student login icon, sign-in, and begin
taking courses. Specific instructions will be e-mailed to you after
your payment is processed.
TOP
Can I return directly to my last page completed
the next time I login?
Yes, in two ways:
The courses automatically use a global bookmark to mark the last page
you were working on. This happens automatically when you click the
EXIT button in the toolbar. Then the next time you sign on with your
UserID and Password and select that course, you will be taken to the
marked location where you left off. This global bookmarking feature
works even if your next log in is from another computer.
You can also bookmark the last page worked on by adding it to your
Bookmarks or Favorites on your individual browser. However this type
of bookmark would not take you to where you last left off if your
next log in is on a different computer, hence a different browser.
And you will still need to go to the Training section front page first
to log-in.
TOP
What do I need to do to get full course completion
credit?
To get full credit for completing a course, you must answer every
"Think About It" question. You get credit for completing a Unit when
you answer every question in that Unit. The course is completed when
you have answered every question, in every Unit of that course.
TOP
Where do I get the student guide?
If the courseshas a student guide, go to the Table of Contents to
download. Adobe Acrobat Reader is required, which can also be downloaded
for free from within the course. The student guide is not required
to take the course.
TOP
Can I run the courses on a Mac?
Yes, Absolutely! However, some courses require that a Windows interface
like Virtual PC be used. It is also important to use the proper version
of Authorware with the corresponding Mac operating system. E-Mail
us for additional information.
TOP
Can I access your courses from AOL?
All of the most recent versions of AOL work with no problems whatsoever.
Some older AOL versions can be a problem when taking these courses.
However, this is easily overcome. You will first need to launch AOL,
and minimize it. Then open Netscape or Internet Explorer browswer
and access the Student Log-in through either one of these browsers.
TOP
What makes these online courses high quality?
Our e-learning courses are based on sound principles, from extensive
research in instructional design, adult learning and information processing.
All online training courses are designed so that new knowledge and
skills will be remembered and retrieved for future use.
Each subscription is divided into courses. Courses are divided into
units. Each unit consists of:
- A well-defined set of learning objectives.
- A series of interactions that teach the stated objectives.
- A means for evaluating whether the learning objectives have been
met.
If you still aren't sure that distance learning is right for you,
take a look at what some of our clients have to say:
Online Ed Testimonials »
