After completing Novell 560 CNE: Advanced ZENworks the user should be able to:

	Explain and configure policy packages
	Register and import workstations in NDS
	Configure workstation desktops with policy packages
	Enable remote control administration of workstations
	Enable Help Requester

Policy Packages

	Definitions and benefits
	Policy package types
	Container policy packages
	User policy packages
	Workstation policy packages
	Summary of policy package guidelines

Workstations and NDS

	Granting NDS rights for registering
	Registering workstations
	Configuring a Workstation Import Policy
	Importing workstations
	Summary of workstation guidelines

Policies and the Desktop Environments

	Controlling desktops
	Configuring Computer System Policies
	Configuring user policy packages

Remote Control Access to Workstations

	Establishing access
	Using Client and Remote Control agent
	Configuring security parameters
	Establishing a Remote Control session
	Using remote control

Help Requester

	Definitions and requirements
	Enabling Help Requester
	Using Help Requester

This course has the following features:

	Exercises that allow users to practice in NetWare 5 and ZENworks
	A file containing the text of the exercises
	Simulations that allow users to practice course skills even if they don't have access to NetWare 5 and ZENworks
	A glossary
	A Skill Assessment

	A basic knowledge of computer network concepts including servers workstations and protocols.
	Basic knowledge of or experience with NetWare.
	Novell 560 CNE: NetWare Basics (560C01)
	Novell 560 CNE: Installation (560C02)
	Novell 560 CNE: Using NDS (560C03)
	Novell 560 CNE: File System (560C04)
	Novell 560 CNE: NDS Security (560C05)
	Novell 560 CNE: File Security (560C06)
	Novell 560 CNE: ZENworks (560C07)

Novell 560 CNE: Distributed Printing (560C09)

Novell NetWare LANalyzer GroupWise ManageWise Novell Directory Services Novell Support Connection and NDPS are registered trademarks of Novell Inc. NDS Novell BorderManager ZENworks and Novell Distributed Printing Services are trademarks of Novell Inc. CNE is a registered service mark of Novell Inc. CNI and CAN are service marks of Novell Inc. Netscape and Netscape FastTrack Server are registered trademarks of Netscape Communications Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation.